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Waterloo
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Glebe
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Our Customers

Welcome to our dealership. I am Amanda Phillips, Customer Relations Manager. Our first priority is you, our customer.

Sydney City Toyota takes your feedback very seriously. We regularly measure and monitor our customer satisfaction through internal surveys to ensure that our service is the best and that it continues to exceed your expectations.

Please know that if you are not completely happy with any aspect of your dealings with Sydney City Toyota, I am here to resolve all matters. Our aim is to ensure that your experience with Sydney City Toyota provides you with the right automotive solution for your personal requirements.

We are proud to service a broad clientele at Sydney City Toyota and would like to take this opportunity to share with you some of the feedback we have received:

Waterloo
"I was the lucky winner of your service feedback prize draw last year for the 2 nights at Cypress Lakes Resort.

My wife and I have just spent a wonderful weekend in the Hunter Valley. It was very hot and the swimming pools and air conditioned accommodation were terrific. I would especially like to mention the superb food at the resort restaurant. Not being avid golfers, we both opted for the soothing Swedish massage, but I noticed that the golf greens looked great and there was no shortage of activity on the course despite the heat.

I would like to take this opportunity to thank you for this lovely prize and I can thoroughly recommend both Sydney City Toyota for their excellent service and Cypress Lakes Resort for providing us with fantastic memories of a great time."
Chris & Martina.

"We were not looking to purchase a car on the day, but due to a great deal
& easy financing (without monsterous interest rates) and friendly
easygoing sales staff, I couldn't resist. I'm especially impressed with
the follow up service from John Kar. Keep it up thanks."
Glenn Pickering & Robert Sanday

"Marco was fantastic - he completely ruined the stereotypical " car salesman" image, that I had!! He was extremely helpful, patient, polite and courteous.
My parents and I really appreciate everything he has done and I am over the moon with my new toyota corolla. Many thanks Marco & Sydney City Toyota!."
Sarah Segal

"I was extremely impressed by the service & facilities offered
by Sydney City Toyota. I had all intentions of visiting other dealerships
but with the impressive & honest dealer - Joe Baudille had won me.
I am extremely happy with my new car and look forward to many
long drives. Thanks Sydney City Toyota!."
Daniela Rostirolla

"The only reason I want to buy another Toyota is because of the excellent service I receive from your Service department, especially Scott Walker."
Louise Barker

"Compared to other Toyota Service Departments, yours was by far the best. My Service Advisor was nothing less than sensational."
Alojz Kiseli

"From almost 40 years experience having vehicles serviced. I have no doubt Sydney City Toyota have taken this most mundane of functions to another level. Congratulations. The best overall customer service team I have ever experienced -nothing is too much trouble. It's a privilege to have my 4 Toyota's serviced at Sydney City Toyota."
Robert Culbert

Glebe

"As a woman buying a car, I found the service very good and
the men very easy to talk to & helpful with my questions.
This is my second car & I was most impressed there.
I collected my car (delivery on time) the car was full of petrol
& ready. Ps I would recommend SCT Glebe to my friends."
Dyane Davies

"I have serviced my 2 Prado’s since 1992 with Sydney City Toyota. Mark & Anthony are very professional in the way they treat their clients. They always greet you, talk to you, and most of all remember who you are. You are not just a number."
Peter Dix

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