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Service Department

Sydney City Toyota – A Great Way to Service! Total service, total satisfaction

The Sydney City Toyota service departments at Waterloo & Glebe provide a convenient way to service your car and take advantage of the many additional benefits we offer.

Express Check-In Early Bird Check-In Air Conditioning Service
     
Tyre and Wheel Service Fuel Injection Service Professional Detailing
     
Sundry & Environmental Policy Why? What? When? Replacement Vehicle Policy
     

Our 55 bay service workshop is the envy of car dealerships across Australia, capable of processing 150 vehicles a day with incredible levels of care and detail, using the latest technology to look after your car and the environment.

Our service department is a convenient one-stop-shop for all your vehicle service and repair needs. Experience the total service at competitive prices:

  • Manufacturer’s scheduled & interim services – all makes and models
  • Free wash and chamois with every service
  • Early bird & express check-in options
  • Mechanical repairs, including electrical and air conditioning.
  • Tyre and safety, batteries, detailing & paint touch up
  • Fixed price service for all Toyota models
  • Online service booking
  • Additional customer services including courtesy buses, replacement vehicles (conditions apply)

Our customers enjoy the magazines, cable television and fresh coffee in comfortable surrounds while waiting for their service to be completed.

Our Service Pledge to You

The Service Department Customer Pledge is a set of service rules that all of our staff are trained to follow to ensure that we give you the best possible experience that we can.

At Sydney City Toyota, all of our employees endeavour to:

  1. Greet you immediately and sincerely.
  2. Listen very carefully to you and understand what you are saying.
  3. Get the job done correctly the first time.
  4. Get the job done on time as promised.
  5. Treat everyone with a helpful, polite and positive attitude.
  6. Help deliver excellent value for money.
  7. Answer your questions completely and honestly.
  8. Resolve your complaints quickly and completely.
  9. Continuously improve their skills so that they will offer better service.
  10. Make the needs of our Customers their highest priority.

Please see our Privacy Policy for details about how personal information may be collected by Sydney City Toyota and how we handle that information.

Copyright Sydney City Toyota 2010 - License Number: Waterloo #13042 | Glebe #13043
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