Departments at Sydney City Toyota - Waterloo

18/06/2025

Sydney City Toyota is currently investigating a cyber incident which has resulted in some systems being taken offline, including phones and emails. As soon as we became aware of this incident, we enacted our incident response plan and began work to ensure the security of our systems and determine what happened. We are engaging with external IT and cyber security experts to assist with our response to the incident.

While this work is underway and some systems remain offline, Sydney City Toyota’s sales, finance, service and parts centres are open and continuing to service our customers to the best of our ability. We will provide further updates as our investigation progresses. 

We will also work closely with Australian Cyber Security Centre (ACSC) in response to this incident. We thank our customers and stakeholders for their understanding and patience as we work through this process. While some of our systems remain impacted, our dealerships are open and operating as best as we can under the circumstances.

^{Please contact us on the folowing numbers or text us via live chat below.}