Replacement Vehicle Policy
Sydney City Toyota will provide replacement vehicles to customers based on the following terms and conditions:
- When booking a replacement vehicle suitable notice is required
- A daily replacement fee of $50.00 per day will be charged to your invoice
- A photocopy of your driver’s licence will be taken. (No vehicle can be released without proof that the customer holds a current driver’s licence)
- A replacement vehicle will have fuel. All we require is that the vehicle is returned with the same fuel level as when it was taken
- A Basic Insurance Excess of $2,200.00* applies to all replacement vehicles.
- The Loan Vehicle Agreement Form must be signed and completed by the customer.
- If the replacement vehicle is not returned on the same day a further day’s fee will be charged.
- Without your co-operation customers who have booked a replacement vehicle the following day will be inconvenienced. There will be no exception to these terms and conditions unless approved by the Service Manager.